Privacy Policy
At Prime Express India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for moving/packing services.
Information We Collect
When you interact with our website or services, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Pickup & Delivery Address (City/Location details)
- Moving Requirement Details (household/office/car shifting etc.)
- Any details you submit via contact form, WhatsApp, or phone call
How We Collect Information
We collect information through:
- Website contact forms
- Call/WhatsApp inquiry
- Chat messages or lead forms
- Cookies and analytics tools (for website performance)
How We Use Your Information
We use collected data to:
- Provide quotations and moving assistance
- Contact you regarding your inquiry
- Confirm pickup/delivery schedules
- Improve our customer support & service quality
- Send important updates related to your relocation request
- Prevent spam/fraud and maintain security
Cookies & Tracking
Our website may use cookies to improve user experience and measure performance. These may include:
- Website traffic analytics
- Ad conversion tracking
- Lead form performance
You can disable cookies in your browser settings.
Sharing of Information
We do not sell or rent your personal data.
We may share limited information only when required for service delivery such as:
- Driver/team coordination for pickup/delivery
- Legal compliance or government authority requirement
- Technical service providers (website hosting, CRM etc.)
Data Security
We take reasonable measures to protect your data including:
- Secure access control
- Limited employee access
- Protection against unauthorized use
However, no internet transmission is 100% secure.
Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp or Google Maps. We are not responsible for their privacy policies.
User Rights
You may request:
- Access to your stored personal data
- Correction of wrong data
- Deletion of data (if legally permitted)
Contact Information
If you have any questions about this Privacy Policy, you may contact:
Prime Express India
📞 Phone: 7820077788 / 9537598829
📧 Email: info@primeexpressindia.in
🌐 Website: primeexpressindia.in