Privacy Policy

At Prime Express India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for moving/packing services.

Information We Collect

When you interact with our website or services, we may collect the following information:

Full Name
Mobile Number
Email Address
Pickup & Delivery Address (City/Location details)
Moving Requirement Details (household/office/car shifting etc.)
Any details you submit via contact form, WhatsApp, or phone call

How We Collect Information

We collect information through:

Website contact forms
Call/WhatsApp inquiry
Chat messages or lead forms
Cookies and analytics tools (for website performance)

How We Use Your Information

We use collected data to:

Provide quotations and moving assistance
Contact you regarding your inquiry
Confirm pickup/delivery schedules
Improve our customer support & service quality
Send important updates related to your relocation request
Prevent spam/fraud and maintain security

Cookies & Tracking

Our website may use cookies to improve user experience and measure performance. These may include:

Website traffic analytics
Ad conversion tracking
Lead form performance

You can disable cookies in your browser settings.

Sharing of Information

We do not sell or rent your personal data.
We may share limited information only when required for service delivery such as:

Driver/team coordination for pickup/delivery
Legal compliance or government authority requirement
Technical service providers (website hosting, CRM etc.)

Data Security

We take reasonable measures to protect your data including:

Secure access control
Limited employee access
Protection against unauthorized use

However, no internet transmission is 100% secure.

Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp or Google Maps. We are not responsible for their privacy policies.

User Rights

You may request:

Access to your stored personal data
Correction of wrong data
Deletion of data (if legally permitted)

Contact Information

If you have any questions about this Privacy Policy, you may contact:

Prime Express India
📞 Phone: 7820077788 / 9537598829
📧 Email: info@primeexpressindia.in
🌐 Website: primeexpressindia.in